Owner Frequently Asked Questions

• Should I Self Manage My Rental Property?

  You need to ask yourself if you are willing to educate yourself on tenant landlord law, contract law, regularly monitoring the changes in these laws and the complexities of self-management. Making a mistake or dealing with a problem tenant can cost you 20x the cost of professional management. Some questions to ask yourself: Can you stick to policies and procedures? Are you versed on how to deal with a problem tenant and the eviction process? Are you knowledgeable about tenant landlord law and regulations? If there is an emergency at the property and you are not available do you have a back up plan and contact for the tenant? Do you have a network of vendors that are vetted that can provide quality service at fair prices? Do you know how to professionally screen tenants? Are you able to enforce lease terms, collect late fees and prepare legal notices if the tenant does not pay? Do you have procedures in place for proper accounting and managing security deposit funds? What is your time worth? If you answered NO to any of these questions it may be worthwhile to have a conversation.

• What Are Your Hours of Operation?

  Monday - Friday 9am - 5pm

• What type of rental properties do you manage?

  We specialize in single family, Multi family, condos, duplexes and apartments throughout Central Florida, we also manage in small multi tenant neighborhood strip centers.

• What areas do you handle?

  Our Property Management service area is throughout Orlando, Orange County, Osceola County, Seminole County and Polk County.

• How big is your staff?

  Our team consists of: Property Managers, Licensed real estate broker, administrative staff and a core group of highly qualified vendors, Licensed by the state of Florida.

• How much will my house rent for?

  The most important thing to know is that the rental market is indifferent to your mortgage payment amount. The rental market does not care that you might have a negative cash flow, and will punish with extended vacancy owners who overprice their rental homes. When you hire us as your property manager, we will look at the rental market in your particular area, survey the competing homes, and make sure your home is priced so that it will be viewed favorably against the competition.

• When do you mail the owner’s checks and statements?

  Owners checks are mailed out on or after the 10th of each month but no later than the 15th for that month’s activity. Most months, you will have your check and statement in hand by the 15th.

• Do you sell real estate too?

  AMG is a Division of The Anderson Group & Co., P.L. which is a full service brokerage company. If you were referred to us by a fellow Real Estate Professional we will refer you back to them once you are ready to dispose of your property. Should you decide to increase your rental portfolio, we are happy to discuss acquisition strategies in order for you to add value to your portfolio.

• Can you put my rental proceeds directly into my checking account?

  We will be happy to send your check directly to your bank for immediate deposit while sending the statement to you.

• How is rent collection handled?

  Residents can pay rent by either mailing or dropping it off at our office or paying through our website by the first of the month. When rent is received it is immediately placed in a trust account. At this point all bills that AMG is directed to be paid are paid. The remaining disbursements are made by the 15th day of the month electronically, or can be mailed in check form with your monthly report, whichever you prefer.

• Can I use my own vendors?

  AMG often continues to use an owner’s regularly scheduled vendor, such as the gardener or pool service. While we are happy to use your own vendors, one important benefit of AMG’s management is that we have developed relationships with vendors, such as plumbers or electricians, who charge low rates and are reliable, because AMG gives them a significant volume of business. You, as the owner, benefit from these vendors’ excellent service and prices.

• How much security deposit do you charge the tenant?

  As a general rule of thumb we usually get one month’s rent for deposit, this is what most property owners and property managers will ask for.

• How soon can you start managing my property?

  We can start the process immediately. We will start by obtaining some information about you and your property and helping you decide if we are a good fit for your needs.

• I am really nervous about racking up big maintenance expenses. How do you control expenses? Can I approve all work?

  AMG always attempts to improve your bottom line, and one way is to control expenses. For major repairs, such as re-piping or re-roofing, several bids are obtained, and AMG will get your written approval. However, if there is an emergency, such as a burst water heater, or a government inspection requires certain work, or a routine repair is requested, such as a leaking faucet, or broken toilet, then AMG will go ahead with the work and keep you informed. Our vendors are reasonable and reliable; otherwise AMG would not utilize their services. In addition, if it is discovered that a resident caused the damage, we charge the resident for reimbursement of the repair expense. Remember, AMG is always making every effort to increase your Net Operating Income, thus raising the value of your asset.